Sign up for trainings and our volunteer opportunities

The Cuyahoga EITC Coalition’s critical work providing low-income taxpayers a way to file accurate and on-time tax returns is all done for free with the help of volunteers like you! With your help, we can ensure working families receive the maximum refunds they deserve, like the Earned Income Tax Credit (EITC) - the most effective government-sponsored anti-poverty tool in the country. Last year alone we trained over 400 volunteers, served over 13,000 clients, and returned over $20 million to our local communities. Whether you’re looking to build up your resume or give back the EITC Coalition has a place for you.

"People come back each year and you get to know them. It's not just that it is free; people trust us." - Bob Simoneau, volunteer

New to the Coalition?

All our volunteers undergo free IRS certification trainings. Learn how to get started by reading our short guide below:

There are many ways to get involved. Our very flexible hours and variety of volunteer positions mean you can find a way to give back to your community that works for you. This page will walk you through how to become a EITC Coalition Volunteer.

Find the right position:

  • Description: The tax site Greeter welcomes clients to the tax site, while helping sign people in and assisting clients with required paperwork.
  • Training Required: All Greeters are required to pass an ethics test prior to volunteering.
  • Description: Work directly with taxpayers to help prepare and e-file tax returns.
  • Training Required:
    • Basic: Recommended for volunteers new to taxes - pass an IRS ethics test and complete a Beginner Training
    • Advanced: Volunteers will prepare more complex returns. Recommended for those already familiar with tax law - complete an IRS ethics test and complete an Advanced Training.
  • Description: Lead sites and ensure the quality and accuracy of tax return preparation. Commitment varies between 10-30 hours per week.
  • Training Required: In-person Site Coordinator training and the ability to pass Ethics, Advanced, and Health Savings Account (HSA) certification tests.
  • *Occasionally there is a small stipend involved with this position. To learn more, contact our Program Officer - Maggie Campbell at mcampbell@enterprisecommunity.org

Sign up for a training:

Find a date on our calendar of free trainings that works best with your schedule. Remember that each position has different training requirements. Certification tests will be given at all of our in-person Greeter and Beginner trainings.

Follow the link here: Volunteer Hub

Register to volunteer:

Once you’re certified, you’re ready to volunteer! We have tax sites all over Cuyahoga County with opportunities nearly every day of the week, making it easy to find time on your terms.

All our volunteer opportunities can be found in the same place: Volunteer Hub

Training Resources


Tax Law Videos for All Preparers

Additional Tax Law Videos for Advanced Level Preparers

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